NDIS Support Services in Lismore

Personalised Support In Lismore

Side By Side Support Services Casino delivers NDIS support services to participants living in Lismore and surrounding Northern Rivers communities. Our team works with adults aged 18 to 65 who require one-on-one assistance with everyday activities at home or in the community. Support is organised around each participant’s NDIS plan, ensuring services align with approved funding categories and individual routines. This may include assistance with personal care tasks, travelling to appointments or taking part in local activities across Lismore.


Operating within the Northern Rivers region allows our team to stay familiar with the facilities, transport options and community spaces used by people in Lismore. Our staff hold current Working With Children Checks, National Police Checks and First Aid and CPR certification when delivering services. Support arrangements begin with a conversation to understand the participant’s needs and schedule. An appointment is then organised to review available funding and discuss how support may be structured. Services are scheduled according to the participant’s plan categories and approved hours.


For information about NDIS support services in Lismore, contact Side By Side Support Services Casino on 0432 612 234.

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Frequently Asked Questions

  • What happens if support hours need to change during the life of an NDIS plan?

    Changes to support hours can often be managed by adjusting how the existing budget is used within the relevant funding category. Participants may discuss updated needs with their support provider, support coordinator or plan manager to review available hours. If the required level of support exceeds the remaining budget, a plan reassessment or review may be needed. Keeping records of support usage can help guide these discussions.

  • How is manual handling managed when participants require mobility assistance?

    Manual handling is usually guided by safety procedures designed to reduce injury risks for both the participant and the support worker. This can involve using mobility aids such as transfer belts, hoists or wheelchairs where appropriate. Workers are typically trained in safe lifting and transfer techniques before providing this type of support. The home environment may also be assessed to ensure there is adequate space and safe access for movement.

  • What information is typically discussed during the first meeting with a support provider?

    The first meeting often focuses on understanding the participant’s NDIS plan, goals and daily routines. Topics may include preferred support times, specific tasks that require assistance and any accessibility considerations within the home or community. Participants may also discuss communication preferences and how family members or support coordinators will be involved. This conversation helps clarify expectations before regular support sessions begin.

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How Support Is Delivered

Our NDIS support services in Lismore focus on practical assistance with everyday tasks that participants may find difficult to manage independently. Support workers assist with activities such as personal routines, community access or attending appointments within the Lismore area. Each support arrangement is guided by the participant’s plan goals and available funding.

Before services begin, time is taken to understand the participant’s preferences, daily schedule and any accessibility considerations.


Support sessions are then organised to fit within those routines. Services may take place in the participant’s home or at community locations across Lismore. When delivering assistance, our team considers factors such as mobility requirements, safe access and transport arrangements. Communication may also include family members, plan managers or support coordinators where relevant.



This approach allows support to be delivered in a way that reflects everyday routines within the Lismore community.